The City of Salisbury Neighborhood Services & Code Compliance (NSCC) is proud to announce the implementation of “Comcate” – a new code enforcement software that was purchased with grant funds awarded with the recent Safe Streets Grant. NSCC will go live with this software on June 1, 2010.
Comcate is a web-based data entry software program that simplifies the resolution of municipal code violations. Comcate places powerful case management tools in the hands of code enforcement officers and administrators, improving compliance rates and reporting.
Governor O’Malley said, “Comcate demonstrates the importance and effectiveness of performance-based government. It allows for timely and accurate information sharing; rapid deployment of resources; effective tactics and strategies; and relentless follow-up. As a result there are better outputs and better outcomes for Salisbury's citizens.
Comcate has total customization allowing the system to exactly match the needs of the City. It offers web-based access, allowing the City’s staff of officers to easily use the software in the field on their laptops while they are performing inspections. This will enhance accuracy and provide pertinent information regarding previous case history and use requirements for structures. The web-based access will bridge the gap in communication between departments. The Salisbury Police Department has a user account set up to access the software. This will allow Police Officers to view the most current code enforcement case history on any property in the City limits at any time of the day. The simple fact of not having to wait to contact another department ensures more proactive across the board enforcement.
Comcate creates better time management for code enforcement officers allowing them to spend more time in the field performing inspections rather than doing paperwork in the office. It also allows administrators to track time management of the officers and offers enhanced reporting.
Mayor Ireton said, “The Comcate technology purchased through our Maryland/Salisbury Safe Streets Grant enables our housing inspectors to more quickly and effectively do their jobs. Governor O’Malley and his Office of Crime Control and Prevention know that our battle to bring down crime rates requires that we increase our policing of slum and problem properties that are draining our resources. Director, Tom Stevenson and the Department at Neighborhood Services & Code Compliance, works tirelessly in this battle. I am pleased to partner with Governor O’Malley and NSCC to capture and use data in a 21st century manner to make Salisbury a safer place to live.”
Comcate also has GIS (Geographic Information System) integration. This provides automatic address verification, allowing the most current owner information to be uploaded into cases. GIS also provides layers of violations on street or regional mapping. Areas such as Historic Districts, CDBG, and high-violation/crime areas can easily be tracked in reports and maps. This is a very beneficial aspect of this program to help identify “problem areas” citywide.
Key Features:
Departmental sharing of information
GIS integration: Providing layering of violations for districts and high violation/crime areas
More time spent in the field performing inspections rather than doing paperwork in the office
Enhanced reporting
Web-based access – can be accessed at any location at any time
Enhanced management tools to increase compliance
Tom Stevenson, Director of the Neighborhood Services & Code Compliance Department said, “The recent acquisition of mobile computer terminals and supporting Comcate Code Enforcement software will certainly increase the department’s ability to accomplish our mission.”
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12 comments:
Is this a joke?
Its a mission, what a joke.
So now Stevenson is part grass height inspector and cop. He is so full of himself.
Tom Stevenson for Chief of police. His huge ego would be better served there.The citizens are so displeased with this department but the landlords who are not subjected to the same rules seem well pleased. A strong Mayor would look into this.Send Stevenson away for training, like for several years.
I fear my government here in the city. I fear the occupants. Can't we correct the actions of the occupants instead of "easymoney" going after my home?
I understand a few of the inspectors could not work with Tom , even for the big money they were getting paid. They had a turnover that they had not had in years. Some won't sell their integrity, some will
Delmar look'n better all the time.
What do you bet that if you asked Gov. O'malley about this software and NSCC he would have no clue what you are talking about.
Can someone tell me what kind of training and education is required to be a "code enforcement officer?"
What kind of credentialing do they have?
Put Neighborhood Services and Code Compliance under the fire department. Consolidation is the key. The firefighter are more trained in home inspections.
Glad to see it is a grant that paid for this and NOT taxpayers. I see red everytime I see the word "grant".
Just another scheme to steal peoples money. That is all anything any government agency is about anymore.
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