Friday, September 02, 2016
BBB Warns Consumers About Auto Warranty Company Based In Salisbury
BALTIMORE —The Better Business Bureau of Greater Maryland is warning consumers about a Maryland-based auto warranty company that they said is doing bad business with customers' money.
The BBB has given the Auto Warranty Agency an F rating and officials said they're dealing with a lot of frustrated customers.
Connie Mitchell knew she would eventually need work done on the used Mercedes that had 60,000 miles on it when she bought it last year. That is what led her to the Auto Warranty Agency, which was advertising extended car service contracts.
Mitchell said that she paid nearly $4,000 for the contract and got a receipt confirming the company received her money.
But when it came time to need car service, Mitchell said she ran into problems
at 9/02/2016 11:30:00 AM