Citing examples such as the Better Business Bureau's A- ratings for Publisher's Clearinghouse and coin-dealer Universal Syndications, Consumer Reports says there's "still reason for concern about the accuracy" of the BBB's ratings, despite recent changes made by the agency.
Consumer Reports points out that, after an ABC News investigation, the BBB "made changes, including dropping its policy of reserving an A+ rating for BBB-accredited businesses." And the BBB is "an easy source for information about companies and for receiving alerts and tips." But Consumer Reports says not to "put a lot of credence in a high letter grade or in BBB accreditation."
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