“Dealing With Difficult People”

Information: For more information regarding this course or other general inquiries, please contact Jessica Weber, Training Coordinator of Maryland Capital Enterprises by telephone: 410-546-1900 or via email: jweber@marylandcapital.org

Date: March 28, 2012 - 5:30pm-7:30pm

Location: Salisbury Area Chamber of Commerce

Cost: $15.00

Course Description:

Let’s face it, there are people you work with, work for, or provide service to that you just cannot stand. While you may not like them any more at the end of this workshop, you will be less stressed and more effective dealing with them.

Participants will learn:

Handling inappropriate workplace behavior.
Dealing with ego-driven co-workers.
Building a better relationship with a tough boss.
Using language to reduce tension and create a report.
Identifying the 10 Most Unwanted People Types and How to handle them.