You may already be aware of this, but have you seen the new "tellers" at SECU? I was amazed when I went in there this morning and had to do my transaction with a teller by video in a machine on the wall. I was assisted with this new technology by a very pleasant employee, but is this the new method of banking. Being older, but still tech savvy, I didn't like it but do understand why. I was told it was for increased security and bank robbery prevention. Well, you sure can't rob a machine on the wall....but what happened to the tellers...did they all lose their jobs. By the way, my automated teller was located in Linthicum. Before I went inside, I tried the drive-thru and people were lined up trying to figure out what to do with this new machine. I gave up (as did others) and went inside. I guess this is the future and we must get used to it, but it is going to more difficult for many customers. I'm sure other banks will follow.
Publishers Notes: I have quite a few banking friends and unfortunately this is the future, or so I've been told. While I very rarely ever visit any of the banks I have accounts with, I did stop in the Bank of America recently and was amazed to learn they are now down to only two tellers.
They are a very friendly bank but I have to admit, gone are the days when I'd walk in and just about every single person working there would say, hello Mr. Albero. It made all that hard work over the years building savings somewhat rewarding. Now, well, it's just different and nowhere near as pleasant. Finally, I guess we're ALL getting older and feeling the rash of change.