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Thursday, July 12, 2012

Home Depot Sells Defective Grill, Reacts Exactly Unlike Stereotypical Big Box Store

Having rented a truck to transport his new grill home from Home Depot, R. had every reason to expect all kinds of inconvenience when the new appliance wouldn't light. At all. But that wasn't so. When he called to report the problem, the store reacted with all of the efficiency and great customer service that we've come to never expect from the big-box stores on every street corner.

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1 comment:

Anonymous said...

Yes and a replacement latch on my sliding glass door, ordered last week, will take until the middle of August to get here. Meanwhile, we can't lock our door.