Verizon customers who make single payments by phone or online will be charged a $2 fee per payment starting January 15. The new fee is intended to offset the cost of processing these payments.
“The fee will help allow us to continue to support these single bill payment options in these channels,” Verizon said in a statement to Mashable.
Other Verizon payment options such as electronic check, AutoPay and payment kiosks are still free.
Customer representatives for Sprint and AT&T said that those companies charge no similar additional fee for paying by phone or online. The AT&T representative said there is, however, a fee for paying a bill through a customer service representative by phone.
Will Verizon’s $2 fee affect you? If so, will it motivate you to choose an alternate payment option, or do you find single payments by phone or Internet worth the extra couple of bucks? Let us know in the comments.
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9 comments:
Verizon sucks.
What a rip-off. Maybe everyone should go back and request a paper bill in the mail, I'm sure that will cost Verizon much less.
Maybe it is time to change carriers of maybe its a conspiracy and Verizon is trying to drum up business for the post office.
Fewer and fewer people have landlines anymore,so Verizon is only hurting themselves with this move.
I will change carriers after nearly 20 years with them.
Will pay in pennies!
Good news for the USPS......guess I will go back to requesting paper bills in the mail and mailing my payment in. Idiots!
Where I work, they were going to charge $8.00 a month for the long distance bill by mail. We then changed it to email notification and we print out the bill from online and mail it in.
Now it looks like they're going to charge everyone extra to pay online too.
Something needs to be done with Verizon and Comcast both! They're ripping people off left and right!
We refuse to have verizon in our home anymore and after seeing this, I'm glad we made that decision a couple of years ago! Now if I could find a suitable replacement for Comcast, then we'd be a lot better off! Before someone decides to spout off and say the satellite companies are better and cheaper, I'm here to tell you, no they're not! We've already checked! They are cheaper if you only have ONE or TWO tv's.
Didn't they learn anything from the Netflix fiasco?
Verizon Wireless is backing off plans to charge customers for one-time payments made online or by phone with their credit cards.
In a statement released Friday, the wireless carrier cited customer feedback as the reason for canceling the fee.
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