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Thursday, November 19, 2009

211 CALL CENTER

SENATOR MIKULSKI, GOVERNOR O’MALLEY, COMPTROLLER FRANCHOT TO ANNOUNCE FEDERAL FUNDING EFFORTS TO SUPPORT WORK OF MARYLAND 211 CALL CENTER

WASHINGTON, D.C.
– On Monday, November 23 at 10:30 a.m., U.S. Senator Barbara A. Mikulski, Governor Martin O’Malley and Comptroller Peter Franchot will join Larry E. Walton, President and Chief Professional Officer of the United Way of Central Maryland, as well as representatives from 50 Maryland non-profits, to announce federal funding efforts for the Baltimore 2-1-1 Call Center, a 24-hour health and human services information and referral service hotline for Marylanders.

Housed in four locations across the state, and operating in more than 150 languages, Maryland 2-1-1 provides expert assistance for a range of health and human service problems. Marylanders who’ve lost a job, a home, or who need to know where to get services for their aging father or who to turn to for mental health counseling can rely on 2-1-1 for information and referrals.

The press event includes a tour of the Baltimore 2-1-1 call center. Participants will hear from families who’ve been helped by the services and support they received by calling Maryland 2-1-1.

Maryland 2-1-1 is operating in its pilot phase, with funding support from Governor O’Malley’s 2009 budget, and contributions from Constellation Energy and United Way. Without a dedicated funding source, Maryland 2-1-1 may have to limit its services.

Senator Mikulski has requested $800,000 in the federal checkbook to help Maryland 2-1-1 transition from a pilot program to a permanent one. She’s also cosponsored a bill to provide a dedicated federal funding stream for 2-1-1 nationwide. If passed, the bill will provide federal matching grants to help states, like Maryland, continue to provide 2-1-1 services.

WHO:

U.S. Senator Barbara A. Mikulski (D-Md.)

Governor Martin O’Malley

Comptroller Peter Franchot

Larry E. Walton, President & Chief Professional Officer of United Way of Central Maryland

WHEN:

Monday, November 23 at 10:30 a.m.

WHERE:

2-1-1 Call Center – Blair Room
100 South Charles Street
Baltimore, MD

4 comments:

Chimera said...

They need to do something,anytime you call ANY state agency,it takes forever to actually get a person on the line.If all the government offices and private companies who use computers to answer phones would hire real humans the recession would be over!

Anonymous said...

Thats right Babs, the state is broke, the country is broke and we just spend more money for bull like this. If someone needs help and is to dumb or lazy to look up the proper agency in the phone book, they shoud do without the help. I can see this leading to another surcharge on our phone bill.

Anonymous said...

Absolutle correct 1:44. Everytime one might think that the dems have finally realized that we are broke they come up with another stupid way of throwing our money away. It seems that the dems only purpose in life is to think of ways to waste tax payers money. They should realize that it is more important for us to have a little money left to spend instead of giving it all to government to waste on this kind of trash program.

Anonymous said...

Do we really need this?
Such a waste of $$$$$$$$$.