The Veterans Administration offices here in Baltimore are among the worst in the nation in getting disability claims processed.
As Mike Schuh reports–it took over a year for a decision to come down. Now Senator Barbara Mikulski and others are using their power to get the VA to change how it does business.
They served their country, many are injured and now they want the VA to hold up their end of the bargain and provide the medical care they promised.
But here in Baltimore, the time between filing a benefits claim and getting an answer routinely ran over a year—and then 25% of those cases were mishandled. It’s the highest percentage of any VA office in the country.