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DelMarVa's Premier Source for News, Opinion, Analysis, and Human Interest Contact Publisher Joe Albero at alberobutzo@wmconnect.com or 410-430-5349
Wednesday, August 24, 2011
Walmart Is Dying Because Its Business Model Is Strangling Itself
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14 comments:
good I hope it strangles AND drowns
Nothing last forever , when you are on top , the only way is down hill. Change is constant.
2:52 must be a union member.
Always striving for "growth". That is the problem. Accept what there is and move on. This incessant insistence upon growth has led to disappointment over and over again.
hey 3:08 , It's a fact , if you don't grow , you shrink!
Put that in your pipe and smoke it!
very cheaply made products that will not last; poor pool products, mechanical things break easy.
They are TOAST, and Ma and PA stores will be back.
Very wishfull thinking by the author of the article.
Go to your gerocery store and buy 50 items.
Go to Walmart and buy the same exact 50 items.
Compare the total amount spent at each.
Normal life cycle of business.
Twas a bull
now a dog
I do believe the small entreprenuer will rise on top again due to this life lesson of a economy for this country.
Walmart and Sam's Club are illuminati companies. The old man was very well connected, even a national good 'ole boy as it were. He was a high level Freemason. The leaning square of "Sam's Club" is letting you know what kind of "club" it is.
It has done more to destroy America than any other company in history. Think about it for a bit. It is anti-competitive and monopolistic in its marketing strategy. It seeks TOTAL domination of the Country including every small town and farming county in America. Walmart suppresses wages. Most of its employees do not like working for the company. It is oppressive and controls its employees on a psychological level.
A very ugly company. Walmart and Sam's Club.
yes its about time we changed the national pastime from shopping
you see people piling their carts high with junk and then charging it on their credit cards
and you see the same crap in thrift shops and in the dumpsters at the transfer stations
we might save a little if we change our habits and not make shopping an entertainment
and as for food you maybe saving money buying boxed or canned processed crap and wonder bread but the meat and produce there are always substandard
WalMart has the absolute worst produce of any other major market, almost everything else is made in China, and you can certainly buy most items cheaper elsewhere. Watch for sales. WalMart has few sales for it's size. I will not buy their meats because I do not trust their quality.
and you can certainly buy most items cheaper elsewhere.
Got some examples?
Many business models dictate that growth is the only formula that produces profit. How about focusing on all the problems WM has in their operating stores such as empty shelves, employees that dress like they just walked out of a good will store, and I dont know this may be crazy but have all your employees, not just the greeter, ask customers if they are finding everything ok or if they need help. Back in the 90's before Kmart's CEO was connected to mob activity and they started circling the drain It was a supior store. Men were required to wear slacks and ties, ladies were required to wear professional looking pants or if they chose to wear a skirt they had to wear nylons and heels. Now this seems old school I know, but I cant count the times I heard compliments on how much more professional we (the employees) looked and behaved compared to the employees at the Walmart down the street. I was very proud of that. We were told that the customer happiness and shopping experience was always the 1st consideration. And, while I was an employee for them before I went off to college it paid off. We were more than competitive with WM. My point is if WM would change their business model from expansion to improving efficiency and the customers' in store experience they could save themselves. On the rare occasion that I am not close to Target and I have to go into a Walmart I always see at least 1 or 2 customers push their cart full of goods away and just walk out of the store. I mean if you are going to install 28 check out lanes, how about opening more than 4 of them at a time. Last time I was in a Walmart about 2 weeks ago it was really bad and I was going to complain, the customer service desk was closed. This was at 2 in the afternoon. I was flabergasted! I then asked not 1, not 2, not 3, but 4 employees the name of the store manager before I got an answer. In retail I dont know is never an acceptable answer, the correct answer is "Im sorry sir I don't know but I would be more than happy to get that information for you if you could wait just a moment". what makes this sadder is that the as I was leaving the guys name and picture was hanging at the entrance / exit. How do you work somewhere and not know the Manager's name.
I have worked in many retail outlets including completing the Toys R Us Management training program. Walmart should start some sort of training program because Big Lots and the Dollar General Store has better service and selecton.
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