This morning a representative from Delmarva Power came to our house and formerly apologized for the negligent behavior of their employee last week.
As you may remember we reported that last week we found a Delmarva Power Truck parked in the middle of our backyard. We had not ordered any work to be done nor had our neighbors, nor had the building adjacent to our property. My husband looked around the neighborhood and didn't see anyone from DP&L, so he called the Pocomoke Police Department. The officer responded with a DP&L employee in the back of her car. He had parked in our yard as he set off on foot to read meters. Problem is our property is located smack dab in the middle of least 300 parking spaces that adjoin us. So our question was "why are you parked in our yard, especially in the middle of the yard"?
Many may feel that this was an overreaction to this situation, however, we have had the unique experience of having a utility company come onto our property and cause over a hundred thousand dollars in damages, all of which are still left in disrepair.
Mr. Thornton of Delmarva Power, stated that the company has very specific rules of conduct as it pertains to the parking of company vehicles when reading meters, and that what this employee did was completely out of line.
Thank you Delmarva Power for having the class and integrity to apologize when wrong, and make sure that your customers are treated with dignity and fairness.
We are still waiting for Eastern Shore Gas and their subcontractors to step up to the plate and do the right thing.
Warning: If you are a citizen of Pocomoke City and ESG is your gas provider please be advised that Pocomoke City does not require this company or it's subcontractors to be licensed or post a bond or be permitted to dig up your property to perform any sort of work on your private property. In plain English, if they screw up and damage anything on your property you have personally go after them reparation; your City offers no protection to you the citizen against these unlicensed contractors!
7 comments:
You were very nice about the
parking issue! I would have had the vehicle towed away or at least flattened the tires . That is
your property .
Not so fast, We have no room for people telling us that DP&L are fair people. They put a bad meter on our new house in May of 2005. After a year in the house we realized that our bills were so off every month. Not knowing what the new house might cost. Tech came out after argument with customer service that the meter was bad. My husband turned all the power off to the house from the main power supply and guess what? The meter kept running for at least 5 minutes. The tech told my husband the meter was bad. Put on a new one and our electric bill the next year was about 3700.00cheaper than the year before. We went to the utility commsion, DP&L and found out that the utility commssion must be sleeping with DP&L. My advice. Never ever let DP&L take your meter off your house and put a new one on with out contacting the utility commission first and have a state official to verify what has happen. Because DP&L can't go back and fix the meter before the utiliy commission gets to it and then they don't have to pay you back for their bad meter.
pocomoke city may not require they be licensed but the state of maryland does, take your complaints to the state board for the trade you have had the trouble with, perhaps they can bring some pressure to bear.
pocomoke city may not require they be licensed but the state of maryland does
We have gone that route with the Public Utility Commission and filed an official complaint.
They only regulate billing.
ESG is in bed with King Boss Hogg Russ Blake!!!
The city should have required permits but they did not.
You are going to have a hard time finding a municipal government that is more openly corrupt than Pocomoke City Maryland...
Hence my handle of Boss Hogg on the Pocomoke Tattler...
Eastern Shore Gas- name sound familiar to anyone in Snow Hill?
Anybody remember what happened almost 6 years ago? Their negligence caused a house to explode that killed one of their employees and injured many more, some severely.
Good luck getting them to do what is right.
ESG blew up part of my house a few years before the house in Snow Hill (they just couldn't find that little leak that had been reported for 8 years!!!).
We were fortunate that I arrived home within several minutes of the explosion and that no one was injured in the fire/blast.
They were thrilled to settle out of court, but then waited until the last day they could pay us (or we were going to court) and called me to ask if they could get me the check the next week!
They got it to me the day they were originally supposed to.
Maybe I should say in my experience DP&L has been very fair to me.
After my experience with ESG, I am very grateful for DP&L's responsiveness.
As for ESG they have yet to settle with the poor folks in Snow Hill, and the reason they cut the anchor roots to my over 200 year old tree was to replace 'dangerous metal gas lines' with rubber hose to cover their asses in the future so they wouldn't blow up anymore houses.
After having my house in my family since 1973 and my family being a customer since that time, then to have my property destroyed with and have them offer a rediculous settlement that won't even cover the cost of the broken concrete we were told having our property restored was unrealistic.
So much for customer appreciation!
4 bdrm 2 bath older home with original windows last year was costing close to $1000. per month.
Since 1973 I wonder how much my family has spent with their company?
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