When I stayed here recently I woke up with bites all over my back. I picked up the mattress and found a bed bug. The supervisor came up to our room, collected the bug in a cup and never even apologized. All they offered was to move us to another room. When we checked out, the General Manager wouldn't even come out to talk to us or refund our money. The front desk refunded one night and I had to dispute the rest of the charges with my Credit Card company which were refunded when they saw my medical bills and pictures. When I finally talked to the General Manager on the phone, he said he didn't see that we were inconvenienced. I went to patient first and was treated with steroids and antibiotics, had to strip my whole family of clothing and throw things away. After the incident, I found multiple reviews online that said there were bitten by bedbugs and management responds denying.