Since her son Tommy went to jail, Dawn Herbert has been trying to see him as much as she can. He's incarcerated less than a 10-minute drive from her house in Keene, N.H. But he might as well be a lot farther.
"He's in that building and I can't get to him," Herbert says.
Dawn's visits probably don't look like what one might picture, where she's sitting across a table, or behind a pane of Plexiglas looking at and talking to her son.
No. When Herbert visits her son, she has to sit in a windowless booth just past the jail's front door, hold a phone to her ear, and wait for him to show up on a little screen.