Pages

Sunday, October 16, 2016

Comcast fined $2.3 million for mischarging customers

NEW YORK - Government regulators are fining Comcast $2.3 million, saying the cable giant has charged customers for stuff they never ordered, like premium channels or extra cable boxes.

The Federal Communications Commission says the Philadelphia company must clearly ask customers before charging them for new services or equipment and make it easier for customers to fight charges they think are wrong.

The agency says it's the largest civil fine for a cable operator, though likely not too great a financial burden for Comcast Corp., which recorded a profit of more than $8 billion last year.

More

24 comments:

Anonymous said...

Yay, good, about time. Keep on fining them for overcharging.

Anonymous said...

That's a slap on the wrist.

Anonymous said...

A mere pittance to these people. The 'cost of doing business.'

It probably won't even slow them down.

Anonymous said...

They are sure one Company that deserves to be fine the maximum as possible. They are a monopoly in this county. When I Sent emails to both Wayne n rick neither one answered about them being a monopoly.

Anonymous said...

not surprised

Anonymous said...

The country needs to allow more than one cable company to operate around here.

Anonymous said...

Can someone help me. I live in Delmar Delaware and cant get Comcast to give us Internet. Anyone know any other options?

Anonymous said...

Amen!

Anonymous said...

These people are nothing but crooks.

Anonymous said...

Direct tv.

Steve said...

Bloosurf! $40 a month.

Anonymous said...

Away from this topic but locally effected don't buy into the latest round of Uprising church Haiti relief drive. The guy doesn't care about anyone or anything unless it has to do with him or his kud making a name for themselves through baseball. He's used this resource to pursue that dream but had it blow up in his face

Jim said...

read the fine print... when you sign for a deal for 2 years, you cant back out but they can raise price after 1 year

Steve said...

Can I get some of this? They kept jacking my bill with premium channels automatically without my ever wanting or watching them.

Where's my Jet pack?

Anonymous said...

Directv no longer does high-speed internet. Your only choice if you're in a "pocket" like me (1/2 mile from four surrounding streets that have Verizon AND Comcast) is satellite internet through Exede or Hughesnet. Pricing based on how many GB you want per month. Once you go over, they significantly reduce your speed until you "buy more".

Anonymous said...

Thats what i thought. Just wish i had better options thanks

Anonymous said...

I refuse to pay for what I didn't ask for, ex: the "new" sports package, The extension to another room. We were told there was no charge for that extension yet IMMEDIATELY were charged for it. We were NOT asked about sports pkg. yet automatically charged for it whether we want it or not...
That's 10.00 a month in additional charges, with taxes & fees for same.
I just deduct it from the bill. If they want to disconnect it...OK BY ME!
Internet is cheaper, anyhow, even if you have to pay a subscription fee.

lmclain said...

Your "leaders" don't care at all that we have been getting cheated (and lied to, and stolen from) by this monopoly.

No one is getting a refund. The GOVERNMENT, however, just put another couple of million in their pocket.
Do YOU feel vindicated? Feel like you got some "justice"? Think Comcast feels bad??

Lol.

Keep cheering.

Anonymous said...

Another government institution that is a little slow in reacting to the needs of the people! Folks have been complaining about Comcast for the last 15 YEARS.....the FCC just found time to act....AMAZING

Anonymous said...

not to forget out city council has approved their rate hikes, EVERY time they ask for one. boo, hiss!

Anonymous said...

Comcast came to due a hook up at a house across the street this week they were there for over 4 hours. There internet is the slowest, the connections to websites take like 30 minutes for some, someone please buy them out!!!!!

Anonymous said...

They can get away with it because the donate heavy to Democrats.

Anonymous said...

I hope I get money back!

Anonymous said...

Sure, the government decides the company must pay THEM in "fines" for money they literally stole from the citizens.