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Wednesday, September 06, 2017

Wells Fargo now accused of unfair home-mortgage rate hikes

Wells Fargo apparently had more than one way to cheat customers who were refinancing their homes.

The scandal-plagued bank’s Beverly Hills, Calif. branch routinely talked clients into paying higher interest rates in order to avoid fees for delays in processing mortgage-refinancing deals, a whistleblower told The Post.

That’s despite the fact that Wells Fargo’s understaffed team of loan officers at the Beverly Hills office were usually responsible for the processing delays, according to Frank Chavez, a former loan officer who has blown the whistle on other questionable tactics at the nation’s third-biggest bank.

The latest accusation comes to light less than a week after a federal class-action suit accused the beleaguered bank of delaying mortgage loans and refinancings — and then tricking customers into paying extension, or “rate lock,” fees in order to keep their agreed-upon interest rate.

As an alternative to those fees, which could easily surpass $1,000 for a $400,000 home, loan officers frequently suggested bumping up the mortgage rate by as much as a quarter of a percentage point — a hike which, over the long run, could cost customers far more.

“It sucked for everybody except the managers, who were looking good because they were keeping their expenses down,” Chavez told The Post.



Anonymous said...

So, there will be a federal fine, which will go into federal coffers and the people who got screwed by WF will not see a penny of it.

Anonymous said...

How are they still doing business in the US.
Steve Mnunchin should do something about this.. NOW!!

Anonymous said...

1:43 PM - That's not even mentioning those people who lost their houses before they were paid off.

Anonymous said...

Wells Fargo is selling their loans like crazy , especially reverse mortgages .

Anonymous said...

Awww no.
You got to be kidding.

lmclain said...

Two Sets of Laws.

Write a bad check for $50 and the police may show up to arrest you.

Fraudulently and deliberately conspire to scam millions from "we, the people" and actually DO IT???
Your biggest problem is that the Mercedes you ordered for your teenager's 16th birthday is going to be late because the special color you wanted is not available.
In your face.
Keep cheering.