The company says it will gather feedback from the test before launching the option nationally toward the end of the year. It says mobile order-and-pay is now available at 29 stores in Monterey and Salinas, California, and will expand to 51 more locations in Spokane, Washington, next week.
The rollout comes as customers increasingly seek out convenience through options like online ordering or delivery. McDonald’s CEO Steve Easterbrook has noted the initial stages of visiting can be “stressful,” and the chain is making changes to improve the overall customer experience. That includes introducing ordering kiosks, which McDonald’s says can help ease lines at the counter and improve the accuracy of orders — another frustration for customers. Easterbrook has also talked about the potential of delivery.
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8 comments:
You mean i cant get my $15 hr and now i am fired for a robot waaaaaaaaaaaa thanks DEMS.
TAKE THAT $15.00 per hour!
now they will just go out and rob people while on wekfare.
That system has problems and is not seamless. They have an employee stationed at kiosks because the system doesn't take coupons which McDonalds relies on to get customers in the door. Ok for basic I'll have a #1 meal orders. It's no WAWA ordering system.
You guys prove the dangers of those who have just enough knowledge to be dangerous. Please inform yoursleves before apouting more nonsense.
All their employees will now soak up unemployment and our tax dollars
When they put that crap system in they can count me out.
We need it on the Shore Bad , bring it on
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