WASHINGTON – A push to deliver better customer service is prompting Maryland’s Motor Vehicle Administration to keep its call center open later – until 5:30 p.m. on weekdays.
“This expansion will give citizens more access to MVA services and information at a time that is more convenient for many hardworking Marylanders’ busy schedules,” Gov. Larry Hogan said in a statement. “Our administration is committed to making state government work for the people – not the other way around.”
The extra hour of weekday service comes with no expansion of staff and at no additional cost to taxpayers, the statement said.