After trying various non-diet syrups (she adds she never drinks diet soda because she doesn’t like the taste of artificial sweeteners) and waiting a week or so in between trials to make sure it was the SodaStream syrups causing the bathroom trips, she decided to write to the company and see if others were having a similar problem.
She says hesitated to reveal the nature of her problem, but figured if the syrups were contaminated with bacteria or something else, the company should know.
6 comments:
I've been using their products for over 4 years now without any issues. As far as their customer service goes, my son accidentally knocked the machine on the floor about a year and a half after we purchased it,a couple of pieces broke off. I called them to see if I could purchase parts for it, and instead they sent me a new one for free. The whole conversation took about 5 minutes, ans I had a new one within a week.
We were talking about getting one of these just the other day and I even said wait until the big beverage corps (Coke and Pepsi) start to feel market share losses and we will start hearing all kinds of negative stories about this machine.
Splenda has been know to do this to a lot of people. Since Splenda is being used in both diet and nondiet syrups is probably the reason for her runs to the potty.
I really don't think Pepsi and Coke will be hurt by them.
Believe me I worked in the corporate world (80+ billion in yearly sales, more than 20 brands, manufacturing in over 10 countries, over 100,000 employees) and close attention is paid into anything they consider what is called a niche market.
Any cut into profits is taken very seriously and product will be "watched" to see if momentum is occuring.
I actually have read somewhere along the line that they are concerned because their syrups are being used in this machine.
Just a FYI, Sodastream has been around for well over 40 years, it's really not a "new" thing. It also works with the big name brand syrups.
Post a Comment