Please Don’t Press Any Buttons When You Get A Scammy Robocall

We regularly receive complaints from readers who receive robocalls even though their numbers are on the Do Not Call List or they pressed “2” to have their numbers removed. The fact is that these robocallers simply don’t care about the law or whether you want to hear from them.

“It doesn’t matter if you’re on the Do Not Call List,” Lois Greisman, associate director of marketing practices at the Federal Trade Commission, which investigates and takes action against illegal robocallers, tells the Wall Street Journal. “A lot of them are fraudulent calls and people who engage in fraud are not going to abide by the Do Not Call registry.”

If you receive one of these automated calls, especially one from a company you’ve never heard of or never done business with, you’re often presented with two options: press “1” to speak to a customer service rep (though the people on the phone are usually doing you a disservice), or press “2” to be removed from the caller’s list of customers.

More