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Tuesday, February 24, 2015

A Viewer Writes: Maybe ID Theft or More

Joe, 

Just a heads-up. I received this email twice over the weekend. I knew from the senders address that it was not from FedEx. There is an attachment in it and I am sure that if it is opened something bad will happen. I also took a copy to the FedEx terminal near the airport and the lady knew about it and told me to contact corporate at the address she wrote on the email. My question is why didn’t she do this? This can cost a person their personal ID info and someone could possibly open accounts or get tour banking info! I believe FedEx is not taking this seriously, Remember Target, Home Depot, Etc.. If anyone gets one of these they should not open the attachment!!! By the way it is perfectly ok to open the copy of the email which is attached. Joe please alert your viewers.

8 comments:

Anonymous said...

I also received one of these emails - right around christmas time - I opened my on a Apple computer - so it detected any viruses - but if you go to Fedex's home page: fedex.com they have a news release about this on their home page.

Anonymous said...

Don't open the attachment. That easy. There's nothing FedEx can do, aside remind people. Typically, one person gets infected and then their computer infects others. It's not from a single source. The easiest way to mitigate your risk of infection is to never open attachments you weren't expecting.

Anonymous said...

From the Fedex site:
"If you have received a fraudulent e-mail that claims to be from FedEx, you can report it by forwarding it to abuse@fedex.com."
I'd strongly suggest forwarding as an attachment. That way the original headers will be included.

Anonymous said...

To kill viruses, place computer in the freezer of 24 hours.

Anonymous said...

Sounds like another employee who doesn't want to take any responsibility and help a customer. Isn't that what she gets paid for? Pass the buck.

ginn said...

4:26PM
That is the typical work ethic today. 'Hooray for me and to hell with you'. It's your current basic 'American business' model. I'll cite Comcast and Verizon as more prime examples of it.

Anonymous said...

Idiots: It does nothing if an employee sends in an email from their work account. It has to come from the original email recipient. It's not FedEx's responsibility to maintain your email account.

Anonymous said...

No, but it's their responsibility to let corporate know there are customer complaints. Their silence means it's not happening.