It was Veterans Day 2013, a chilly November morning, when John Way was approached by a young job seeker. The applicant was a veteran and Way, who owns two Jiffy Lube locations in the Baltimore area, immediately identified with him.
“I have a sign on my building that says ‘Veteran Owned and Operated.’ He felt that he would get a chance from me,” Way said. “I wasn’t going to create bad karma by not hiring a veteran on Veteran’s Day. He told me his story and absolutely, I helped him out.”
This experience led Way to launch a goal in January 2014, that at least 50 percent of his new hires would be veterans by the end of the year.
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