PNC North Salisbury Outbreak

Dear Valued Customer: Because the safety and well-being of our employees and customers is our top priority, PNC continues to monitor developments related to the coronavirus from state and federal agencies. Awareness of the illness, its symptoms, methods of transmission and prevention tips from the Centers for Disease Control and Prevention (CDC) is our primary source of information.  We are writing to make you aware that our North Salisbury branch, located at 1810​ N​ Salisbury​ Blvd,​ Salisbury,​ MD​ 21801​ has been exposed to the coronavirus (COVID-19). Our records indicate that you, or someone on your account, may have recently visited this facility. Out of an abundance of caution, and as part of our ongoing efforts to protect the health of our employees and customers from the potential impacts of the coronavirus, PNC is taking steps to further mitigate risks associated with the illness.  The impacted facility has been temporarily closed. Appropriate steps are being taken to clean the facility following guidelines established by the CDC. The facility will be reopened after cleaning is complete and will be temporarily staffed by other PNC employees until the impacted employees are authorized to return.

As a preventative measure, recommended by the CDC, please continue to: Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. Avoid close contact with people who are sick. Stay home if you are sick, except to get medical care. Clean and disinfect frequently touched surfaces.

For the most up to date information, refer to online guidelines established by the Centers for Disease Control and Prevention (CDC).  PNC recognizes that some of our customers may be negatively affected by impacts of this global outbreak in many ways. To that end, we stand ready to work with those who may be experiencing difficulty as a result of this pandemic. Should you, as a current customer of PNC, encounter hardship as a result of the coronavirus, please call us at 1‑888‑762‑2265 (7 ​a.m. — 10​ p.m. ET Monday — Friday; 8​ a.m. — 5​ p.m. ET Saturday & Sunday).  It is hard to predict the spread of the coronavirus and fully understand its impact, but that does not alter PNC’s focus on continuing to serve you. We strongly recommend that you leverage all of the available PNC tools and resources for self-service banking and 24/7 account access through our mobile, online and voice banking services when possible at www.pnc.com.