Google admits contractors listen to what people say to smart speakers

Google contractors regularly listen to and review some recordings of what people say to artificial-intelligence system Google Assistant, via their phone or through smart speakers such as the Google Home.

The company acknowledged that humans can access those recordings after some of its Dutch language audio snippets were leaked. Google product manager David Monsees acknowledged the leak in a blog post Thursday, and said the company is investigating the breach.

“We are conducting a full review of our safeguards in this space to prevent misconduct like this from happening again,” he wrote.

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