Fast-food restaurant chain Wendy’s will install self-order kiosks at 1,000 stores across the country by the end of 2017 to trim extra labor costs imposed by minimum wage hikes, NJ Advance Media reported.
Wendy’s said it already offered to install kiosks in several locations last year and has received positive feedback from customers and franchisees who say they want more of the service.
The company said the kiosks, which cost about $15,000 each, would reduce labor costs and appeal to younger customers. Other companies, including Panera Bread, say the kiosks increase employees’ productivity and are especially valuable during lunchtime and other rush-hours.
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5 comments:
Hey cheering sheep - How's that $15.00 an hour looking like now?
Fine with me.
My burger won't cost $8.00 in order to pay some kid $15/hr to mess around and ignore me.
And the kiosks will work and won't be rude.
Probably get better service too. Assuming the computer doesn't give you an attitude when you ask for ketchup.
It's a good thing they plan to let customers operate these kiosks. McDonalds on Route 54 in Delaware can't seem to train their people how to register an Apple Pay transaction. They repeatedly try to either scan my phone with their bar code reader or tell me they aren't permitted to take my phone when I explain they need to hold the phone next to the credit card reader.
Who wants to touch someone else's nasty, germ filled phone?
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