PARKVILLE, Md. —Monday marked the start of a new era for trips to the Maryland Motor Vehicle Administration.
For months, MVA officials have been preparing the public for new driver's licenses and identification cards that are part of an effort to reduce the number of times people have to go into MVA branch offices.
The hope is that wait times for other services will go down if getting a new license means going online. The new licenses and identification cards have new features that officials think makes one of the most secure IDs in the country.
Maryland residents say the stigma about going to an MVA branch is that it takes an all-day visit to get transactions done. It's a stigma the MVA is well aware of.