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Friday, January 30, 2015

Comcast apologizes for changing customer's billing name to profanity

You know they may be thinking it about you, when you're arguing with a customer service representative.

But it's a stretch when you actually see it in writing: "A**hole".

That's what happened to a Spokane, Washington couple after they sparred about their bill with a customer service representative from Comcast. When Ricardo and Lisa Brown got their monthly service bill, the husband's name had been changed from Ricardo Brown to "A**hole Brown."

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7 comments:

Anonymous said...

I cancelled them.

Anonymous said...

I'm ready to ditch the cable, but I still want the internet. We definitely need more competition and choice in this area. Comcast has a monopoly and can charge whatever they want. There are no checks and balances. I'm sure they are paying the county a kickback to stay here.

Anonymous said...

You can't ditch cable they won't let you.

Anonymous said...

Direct tv is awesome.

Anonymous said...

OK, so who among us in the sevice industry, has not wanted to do this? HILARIOUS

Anonymous said...

Comcast has terrible customer service. The quality is poor, the prices are too high, and service repair sucks!!! The technicians don't know what they are doing. Trying to get cable buried requires an act of congress, their supposedly supervisors won't even call the customer back. I HATE COMCAST!

Anonymous said...

Comcast brought us high speed internet. Will die a Comcast customer. Go Comcast.