Let’s hand the floor over to the employee, who we’ll call “Samantha”:
As an employee, I can tell you that it’s true; Walmart’s idea of saving money is by trying to do as much as possible with as few people as possible. As such, being (technically) understaffed is an inevitability. But here are a few ways that consumers can get the help they need. This may not be true for every store, and as I don’t work at a Super Center, I can’t speak entirely for them. But most of this is basic through and through stuff for the store.
1. Site to Store vs. Pick Up Today: The short version is that S2S ships from a warehouse somewhere far away from us, and pick-up today is an item we carry in store that we set aside for you. If the option is there for pick up today, USE IT. It will be set aside for you rather than taking 1-2 weeks to get to us from the warehouse. You can also call the store directly if there are issues.
2. Site to Store Primer: Walmart.com is actually a subsidiary of Walmart. Therefore, if there’s a problem with your order before it gets to the store, calling the store itself will solve nothing. We actually don’t get any information until the item gets to us. Ergo, if you’re wondering if your item has arrived, the answer will always be ‘no’ until you get the e-mail or text notification. I swear, nothing is more annoying than having to answer those questions. Also, all you need is your ID. In fact, it saves a step because we can look it up by your name. The only time I’d say to not do this is if you order stuff a LOT. Orders tend to stay in the system for a while after they’re picked up, and without the order number, you’ll be waiting for us to go through every single one individually until we find the right one. Same goes for more than one order.
6 comments:
Easy, don't shop at wally world.
It's a great convenience. You can have merchandise shipped to a MD store and that will allow you to pay O'Malley more tax money at pickup.
But that's only IF the item(s) ever arrive at the store to start with.
I never shop at Walmart because I refuse to line its coffers and it's lousy anyway. I happened to look at a Walmart ad last week and discovered that the place is an even bigger con than I thought. The ad gave the price of P.F. Chang's frozen meals for two as $7.84 and said "Rollback." I looked at the P.F. Chang products at Giant a few days later, and guess what? The price was the same, and it was the regular price. No markdown, no nothing.
I've had big items or items valued at over $100 shipped site to the Georgetown Delaware store many times. Never a problem in any way and usually free shipping/no tax. Also, always get an extended warranty on your purchases, because many items priced under a hundreds bucks go south soon after you get them and Walmart will refuse to replace even though it's only been a few months. Three months seems to be their limit when the warranty will cover 2 to 3 years at full replacement. Everything made in China is junk from the onset, so warranties work for you and save you replacement money in the long run, especially electronics, appliances and auto batteries. The good side of Chinese products is that their level of day to day living is raised to the point that they are now becoming consumers and like American made goods over Chinese which helps to drive our economy and of course the common consensus is that they will own us. Japan thought that in the 1980's and were greedy for all things American including our art and our land/properties. When we went into Iraq the first time, their economy took a dump and they tried to unload for cash. Nobody was buying and if they found a sucker it was pennies on the dollar. And someone forgot to tell them about those non existent pools (a collective group of buyers/investors) in the art world. Everybody sat on their hands at auctions and the house (the auction house) was part of the game (a full partner) and those japanese big guys took it up the ying yang even bigger. China is an up and coming repeat of the same economy should any disruption/war in the world order come about. It's not if? Only when it happens. Sotheby's auction house is the "only" auction house in China, thus all chinese artifacts of merit that bring the big bucks are sold trough Sotheby's. Now China has a taste for modern art, especially American modern. Prices of many top artists have doubled and more over the last 2 or 3 years. Not just millions, but tens of millions. The sky is the limit today and will continue till the cycle begins again.
The Salisbury store has got to be the worst store in the area. They are always out of the same thing week after week. I get tired of the excuse that they are a busy store. If you are running out of things all the time...ORDER MORE. They even make up lies as they go along. Saying it is a warehouse issue yet none of the other stores have the problem keeping the item in stock. I stopped going to the Salisbury store a few months ago. I tried the Fruitland Walmart but their prices are higher than the Salisbury one. Makes no sense to me. I find I spend less when I shop elsewhere and don't buy as much crap that I don't really need.
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