CBS Local — Many Wells Fargo customers got a terrifying shock after finding their checking accounts drained due to a series of errors by the embattled bank. The Jan. 17 glitch reportedly emptied several customers’ accounts after processing their online bill payments twice and doubling transaction fees.
According to CBS News, the banking error also triggered overdraft fees on many checking accounts as customers around the country were mistakenly informed they had a zero balance. The bank’s phone lines were reportedly jammed through the night as angry customers demanded answers for the embarrassing mistake. Wells Fargo later put out a brief statement on Twitter explaining the situation.
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7 comments:
Glad I don't bank with WF. What a mess, if I did have an account with them I would be closing it immediately.
I’d close my account with any bank that used twitter as a way to communicate such important information to its customers, the draining of the accounts notwithstanding.
Don’t understand the fanatical obsession with Twitter, Face Book or any other idiotic version of social media.
5:42 PM Yep that ship is sinking
So it's gone from WF to WTF.
How do you still trust these people or buy the stock and still have a conscience?
Money has no conscience.
"Glitch" LOL - just a practice run.
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