According to the Information, Amazon is considering opening up access to private transcript data from its Alexa devices to third-party developers, raising concerns of privacy for users.
Amazon’s Echo system was one of the first mass-marketed home assistants available, giving it a head start over other devices such as Google Home. However, while Amazon currently does not allow developers access to everything users say, Google Home does; with Apple moving into the market as well, Amazon cannot afford to lose the lead it gained early on.
If Amazon were to go ahead with handing over full transcripts, it would certainly cause unease with users aware of the potential breach of privacy. Not only could developers see exactly what they have been saying or searching for, but anyone malevolent enough to hack their systems could do as well.