Decorations, and countless money later...Golden Corral calls me A HALF HOUR AGO and tells me that my party of 35+ will have to be maneuvered into a "corner around the fire place" and that they would try to "get us as close together as they can" with no projection screen, and we can't decorate because Tuesday night is movie night for kids.
I was promised a banquet room with projection screen for our party and the ability to come in early and decorate and do a powerpoint presentation. Now, our dinner reservation wasn't even until 7 pm, which leaves an hour into dinner service (of which I have been told movie night had been slow lately, and my reservation was absolutely in line and ready to go) ... but NOW they will not honor my contract that THEY APPROVED A MONTH AGO.
They even went so far as to say that the owner just cannot honor my contract because an hour of kids movie night in both rooms is more important than a contract and a party of 35+ people. Oh and to those who aren't aware that comes to a bill of almost $500.00+ that Golden Corral has lost from us because they have acted in such a heinous nature.
Where is customer service? Where is honoring a contract? Where is your pride in welcoming back an american soldier???
So, with that said, my family, my extended family and my friends will now be celebrating OUR SOLDIER'S COMING HOME @ FLAMING GRILL in Salisbury tonight at 7 pm. Flaming Grill was so gracious and actually excited to help us out in any way possible and are allowing us to come in early to decorate and everything! So Shame on you Golden Corral, shame on you for nearly wrecking a welcome home party for OUR SOLDIER.... you will no longer be receiving any of my business or my family's business ever again.