MVA came away unscathed from legislative budget cutters mainly because its number of transactions last year was up 3% to 12.1 million while its costs went down .4% and the productivity of its employees was up.
“This is very popular with the secretary’s office,” Acting Deputy Transportation Secretary Leif Dormsjo told the Senate Public Safety, Transportation and Environment budget subcommittee, “but not with the other modal administrators” who head MDOT’s transit, highway, port and aviation operations.
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1 comment:
Productivity increased
Is that because:
-people are now being told to use the kiosk or on line
-the phone numbers found for the mva is Glen Burnie's and not local
-the people retired or leaving are not replaced so the over all payroll goes down?
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