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Sunday, September 04, 2016

A Viewer Writes: Pasco is one fine business

Well had my alternator die on me today. Which is Sunday. I was right in front of Pasco in Fruitland. I managed to get my truck into the parking lot and went on in to get some help. Well even though it is Sunday they were open but not for service . Was informed I had to wait until Monday. I was obviously in dire straits by the look on my face when the young man asked if I was OK. I informed him I had to be in Fairfax VA later that evening for business and an early morning appointment. I was totally screwed. I was going to buy everything i could think of a do the repairs in the parking lot. The young man asked me to give him a minute and proceeded to make a phone call. Within minutes the owner and a tech appeared to properly diagnose the problem and fix it. All to happy to help! No only did they do this but informed me of the cheapest way to go all while informing me that I didn't need certain things I thought I would. Saving me a lot of money! This was their day off! I could have been told sorry about my luck but was only greeted with the need to help not just a customer but a person period! This kind of service isn't readily available here on the shore! But it is most definitely available at Pasco! I can't thank them enough for not only their help and service. But treating me and my family like friends. Refusing to leave me stranded. More businesses around here can learn alot from them!

Pasco customer for life

23 comments:

Anonymous said...

That is really nice to hear. I love giving companies like this my business.

Anonymous said...

Way to go Pasco. Counter friendly and helpful with great service from the shop. Just a customer.

Anonymous said...

The very best there is ... They always match any price I give them. They have things for me the next day if I order and ALWAYS treat me like there best customer.... They are a class act. I'll go there to purchase things even if it's a little more on things that they don't match..... They also know there products. I went in twice because I couldn't get the right starter for my boat. Mrs Dawn said " try this if it doesn't work bring it back I'll make sure it's right." Well I went back and tried again . More expensive part and gave me the same price. This was after a man that works there took twenty min cross referenced the part and finally found the perfect match.! They are the best there is PERIOD!

Anonymous said...

There is a reason PASCO has been successful for so many years; they take care of their customers.

Anonymous said...

Good job Pasco!

Anonymous said...

Been there a few times, dawn is our go to person, great job always !!!!!

Anonymous said...

You can't by advertising this good.

Anonymous said...

Great story.

Anonymous said...

PASCO has been in Salisbury for a long time......this is a major reason they have lasted so long!!!! GREAT JOB guys and gals at PASCO!!!!

Anonymous said...

Will definitely go there from now on!!

Anonymous said...

I have had great service there too.

Anonymous said...

My 5 year old vehicle still has original battery. Was planning to replace it before winter. Now I know where to buy it. Great story.

Anonymous said...

Very nice story!

SCOTT JONES said...

Dave Brown is the man. Way to go.

Anonymous said...

This just goes to show you people still help people when in need. Other communities and people need to follow their example.

Anonymous said...

David Brown is one of the hardest working people you will ever come across and one of the more successful businessmen in the area. He definitely worked for everything he's gotten

Anonymous said...

Can't BUY it either!

Anonymous said...

Now I know where to go for everything along these lines. I will not go anywhere else. Way to go. Home spirit and pride goes to this store.

Anonymous said...

So is Pasco just for car parts?

Anonymous said...

If it has a battery,a starter or a charging system these guys can't be out done.

Anonymous said...

Pasco has a selection of all sorts of things from car batteries and alternators to charging systems. Tools and even golf cart rims! Damn near anything or can get it.

Anonymous said...

Guess i'll go there to buy me a battery charger.

this is the best kind of advertising.

good job PASCO.

Anonymous said...

I found out Pasco does this routinely for customers! And yet this one customer took the time to thank them! Shows alot about not only the company but that customer as well! That's a shame! A great company like this needs more exposure!