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Monday, December 26, 2016

BUYER Beware of local Ocean City, MD Builder



Monogram built my house in 2005 and although Collin came back several times to fix water leaks under warranty, I'm now finding that leaks were never fixed and the entire front of my two-story stone area has been rotting away from behind, floor joists and all. Collin initially seemed interested in getting pricing to assess the scope of work to make it right but is now saying he won't fix it, and that the "Monogram" that built my house was a different Monogram Ugh!

Porch tile floor has plain old untreated plywood underlayment, deteriorating from moisture.
Now I've got tiles popping up! UGH!
Choose your builder wisely, there are so many things you can't see on a walk-through! Some builders build just to get through the 12 month warranty,
Monogram is obviously one of them!!


68 comments:

Anonymous said...

Have ever been to Wood Creek in Delmar. Sounds like the same thing.

Anonymous said...

Investing a few hundred dollars into a pre-purchase home inspection is always a good idea, even brand new construction.

Anonymous said...

10:15 AM yea and? Like the one that neglected to mention the HVAC issues with our new purchase that cost us 10K a few months after we moved in?

Thanks for your useless advice.

Anonymous said...

10:15 it was the inspectors job, and obviously he isn't doing it.

Anonymous said...

Does this business happen to work under another name too?

Anonymous said...

Monogram construction, Mark and Kathy Clark, do a case search. New fools are born everyday.

Anonymous said...

They also work under Harbor Homes and Sovereign 3, LLC. Thats what they are operating under with thr current development they are building West Harbor Village.

Anonymous said...

This is why people need to stop thinking bigger companies are the way to go. Smaller guys need the money and care about their reputation in the community. These big guys have so much money they could care less about messing up a few homes out of the 1000's they do a year!!

Anonymous said...

You're better to do with a local builder than outside fab outfits. I lived in a home done by a similar company and it was so badly done, over time, had to get everything redone. It would've been cheaper to build with a local person because it would've been built right the first time. 🤔

Anonymous said...

That's correct, just open up new companies, close the old ones.

Anonymous said...

They actually dont have much money...they have had serious financial issues including bankruptcy.And dont build 1000s of homes a year..so one would think attention to detail and PRIDE in their work would be important to them. (Not the case) Nearly every lot in WHV has a mortgage that gets paid off at settlement before they get a check. They are slow pay to their subs and vendors. They want you to think they are top notch...they arent. They dont care about their buyers once they close the deal. They become condiscending and uncooperative. I wouldnt let them build me a dog house after our experience with them. Hard lesson learned.

Anonymous said...

A Mark Clark specialty.

Anonymous said...

Repairing a monogram built home now biggest peice of crap i have ever see , cheap materials not house wrapped properly, not flashed properly leaking like hell all over home owner is going to spend 10s of thousands of dollars to fix pore work when it was built, now has rot and mold, best part is they have whent bankrupt since it was built so NOTHING can happen to monogram owners i here the are operating under a different name and at it again! If you are going to a put money in a lifetime investment pick a small outfit, it may take longer usually the end result is a properly built home ! Stay away from Ryan homes, gem craft, NV homes all you big builders don't care about quality just the bottom line . I have been in construction for 30 years and well versed.

Anonymous said...

11:52 they are a small local builder.

Anonymous said...

Monogram take your Mexicans that build your houses, back to Mexico and build these 3rd world nation homes!

Anonymous said...

Wood Creek in Delmar is built on land which has a clay base. The land would never perk so the developer needed city water and sewer. Then, they built on concrete slab foundations. They were warned that train activity a would cause severe vibrations and slabs would crack, and they did. Being close by, I would visit the job sites during construction and what's under the drywall is sickening. Voids in insulation and vapor barriers and outside air infusion is a problem. Bottom line is to stay with a local builder who has a history of quality construction. If you plan on building a home and have little knowledge of construction then hire a building inspector to visit during construction.

Anonymous said...

My advise - get some bleach and hand sprayer. Kill as much of the mildew as much as you possibly can. Then you'll have to invest in quite a bit of caulk.

Lighthouse Sound is the worst place in the world. The winds are so bad down there that nothing seems work as far as weatherproofing goes. Virtually all brands of windows leak. My advise to anyone buying or building in the Lighthouse Sound neighborhood is to try and build it like a ship. Use as much fiberglass resin material, caulk, and flash the hell out of everything.

Anonymous said...

Get a quality builder that waterproofs from the inside out

Anonymous said...

just remember tom ruark + lighthouse sound = poor quality and a high price

Anonymous said...

1:02-No offense,but not everyone is handy like you & obviously this person is not.You or I would most likely have fixed minor issues when they first popped up,and they typically begin as minor issues.A builder or home improvement company could certainly do an occasional walk around & check for problems.I would for the first couple of years maybe once a month.

Anonymous said...

And if you look into Case Search, you will see the birds of feather flock together with Clark (Monogram) and Ruark.

Anonymous said...

People always think of speed and how cheap it is , well i bet i can build a car that will do 100 and be cheap , do you want to ride in it or depend on it not me!

Anonymous said...

Old Monogram built crap homes as fast as possible and had crap customer service... buyer beware indeed with that crew whatever name they are using today

Sherry David said...

I once had a new Monogram home, was inspected and within 2 years of living there, we endured black mold, 21 building code violations, water leakage thru the windows, house was not even wrapped. Monogram was in denial, saw nothing that needed fixed...Until I sued them and kissed that disastrous monstrosity of a house good bye. According to Mark Clark, everything that was wrong was done by the homeowner. He is such a poor excuse for a human being. My family dealt with the incompetency of this so called owner of a piece of crap company, a very sick house and all of us became ill. Run as far away as possible at the mere mention of Mark and Kathy Clark and Monogram

Anonymous said...

I can't even find a roofer in this area who is willing to take a job. They never show up.

Anonymous said...

2:28 PM Poster

Why work? One can make a decent living off of not working. Independence card, pell grant, earned income credit, Obama Care, I see no need to tote those heavy ass shingles, do you?

Anonymous said...

Sorry everybody, sucks for you I agree. Having said that, I've done work for old monogram, centex, Ryan, t&g, Main Street, toll, etc. monogram built way better homes than the dozens of little guys and all the big guys. Did some worthless employees screw things up and it not be visible or obvious at times? I'm sure, but I doubt it was the intent and certainly more a statement on the quality of people and poor construction materials these companies sell to builders today. It's sad that the old monogram is gone and you can't get more help but it's an industry epidemic. There is a community In ocean city the last two years had to have almost everyone of their 300 homes rebuilt, sorry materials, sorry skills, it is what it is. Most homes in oyster harbor and lighthouse aren't having problems, don't make the exception the rule folks.

Anonymous said...

Thanks for your input juan!

Anonymous said...

Truth be known what i have worked on and seen is negligence of the builder, he hires the help! End of subject! Monogram homes = cheaply built pore quailty homes , waiting to be repaired or rot away! someone needs to revoke there tool belts!

Anonymous said...

12:27. There are just too many misspelled words. I don't even know where to start.

Anonymous said...

12:27
Start by keeping it to yourself. If you can't understand something, don't read it. It's not up to YOU to correct it.

Anonymous said...

This is what happens when they sub out work to illegals, they work hard for cheap but dont have the experience or knowledge it takes, let alone know or understand building codes. Build that WALL! Think back to how many bridges they built in our area....

Anonymous said...

Again the monogram home that im working on is a peice of sh#t , I understand completely that what they produced was a substandard house , that was lacking in quality and pride . Who are monograms quailty control if so you dont know jack sh#t ! O by the way the things i correct are the failed attempts of other jack legs , Maybe like you monogram cheerleader! Now its you forum Big mouth!

Anonymous said...

12:27. You are totally correct. NV&Ryan homes suck!

Anonymous said...

After the debacle of the new rest room facility on the boardwalk (1 full year delay) Black Diamond finally went POOF as well. When you think you are too big for your britches...DO NOT SUB CONTRACT. You will fail long-term and end up walking away from that beautiful multi-million bay-front one of a kind home....eh Bill?

sad!

Anonymous said...

Ditto on poor spelling for 3:06. Pore? There instead of their. I fear it's the education showing up in construction.

Anonymous said...

The fact is it just shows a bit of ignorance. It takes away from the message that may be relevant and well thought out.
It's no different than intelligent people from the South with a marked Southern Draw going to speech classes to lose the accent so they don't sound like idiots, even though they are exceptionally capable.

Anonymous said...

By the way, if you know any builders not using a mexican, and by builder I mean the whole house, not bits, then you know a builder who won't be around long.

Anonymous said...

I don't know what the statute of limitations is on new homes, but you may want to contact the State of Maryland Home Builders Association. All these wanna-be contactor's, Gem Crap, Ryan, and Monogram, they don't care, they just throw sh*t up, all it has to do is meet minimum standards. Some jurisdictions may not have the resources to do all the required inspections. I would never, ever buy a Gem Craft home, Ryan homes are very questionable. Stay with local home builders and check references.

Anonymous said...

$319.9K seems like a lot of bank for a fabricated kit home. Pretty overpriced and judging from the images, doesn't look like you're getting much bang for your buck either.

Anonymous said...

You are right 4:12. They ain't got homes in Mexico build by mexicans. Mexico City's skyscrapers, office buildings, hospitals, museums and homes must have been built by US companies fleeing from MD. What a tool.

Anonymous said...

Mark Clark is kicked back in West Palm LHAO! His long term girlfriend, Kathy that he married, is the principle playing in the home business now, and trust me, you won't touch her!

Barney? said...

All complaint, no advice. That has been the complaint of Pennsylvania Ave.

Not all of you understand what I am saying.

Anonymous said...

While the general contractor seems to be a crook, you also have to blame the subs for doing their part. The electrical, plumbing, and hvac all are required to be licensed in maryland. I would contact the division of labor and licensing and start filing complaints about them too. General contractors on the shore do this all the time. They hire the crappiest and cheapest subs they can find and then blame the issues on them.It is illegal for the general contractor to hire unlicensed subs.

Anonymous said...

If All people that had 'ligit' complaints would voice them on this site, facebook and more; we wouldn't have all these problems and we could stop these crooked builders in their tracks. Not so many rip offs. Most of us understand that this is the biggest investment we will ever make and it's shameful that we should have to endure any of this.

Anonymous said...

Sounds like Tom Ruark. Any home improvement on his houses is like gold plating a chevette. Not worth the expense. Cut corners every way he could and covered it with drywall.

Anonymous said...

Monogram does not stand by their product. If something goes wrong in the workmanship its the homeowners problem...even within the first year. Drive thru their newest development and look at the piles of wet wood and pooled water in houses under construction...a set up for mold issues for sure. If their intent is a quaility home they need to stand behind their product and they dont. Buyers with issues need to continue to stand up to them and not back down. Having customer service and being accountable and doing the right thing would keep them off the blogs and out of court.

Anonymous said...

Did you win your law suit? Mark Clark claims hes never been to court. We know thats a crock.

Steve said...

So my question is who and I want names-is a reputable home builder? It is an entire crap shoot around here for a decent tradesman. No job too small? BS!!! Your local Mr Fix It is a crack head and will simply do a half ass job and run. Fortunately I can do my own plumbing but some minor carpentry or electrical I am at a loss. Damn shame the guy that did my roof and siding decided to go back to Vermont-this guy actually gave a rat's ass. Wasn't necessarily cheap but did it right and would follow thru on any issues.

Steve said...

Steve, this is Steve. I've had this name on this blog for over a year. Please stop using my pen name.

Anonymous said...

It's a joke to try and demonize one builder, this is kind of like........fake news msm. We got one guy and probably several dozen more who have legit complaints mind you, but still only represents a tiny percentage of the homes they built. Do they hire cheap contractors? Maybe. Are there any good sub contractors anymore? Please tell me of a framer, mason, hvac, plumber, electrician, floor guy, painter,etc who hasn't messed up or at least gotten a complaint. Are there any? Of course not. Couple that with the people who you actually have to pull from in this area to do the work and the problem is worse still. Don't demonize gemcraft, Ryan, nv, or even a smaller company without facts. Does this particular complainer have a complaint that's legit? It looks like it. Is that the standard for that contractor? Give me a list of all the homes they built then we can make a judgement, don't demonize a business without facts.
And by the way, maybe don't build houses in the swamp and marsh if you don't want rot, get real. Maybe call trump, you voted for him, he's a builder, he never had a complaint.................lol, hypocrites

Anonymous said...

8:38. Are you saying you're the sole owner of the name Steve on this blog. 😏🙄

Anonymous said...

3:44 Somebody's got to correct it. 😳

Anonymous said...

Dec 18 4:42pm...Black Diamond is still around. Just changed it's name. Even after the debacle (subbed out to another of his companies, I believe)he is still living comfortably in that house with kids going to private school.

Anonymous said...

It is VERY scary. How do you find a reliable local Worcester County builder?

Anonymous said...

always remember this saying....the building code is the bare minimum,,,always loved it when some would say "its built to code so its got to be good"

Anonymous said...

Most of these so called contractors can't drive a nail. They worship money and hire
the cheapest labor and materials possible.

Anonymous said...

A little off topic, but what's with the local rage to use fake stone walls in construction? They're supposed to look like field stone walls, but they end up looking like rocks glued to a piece of plywood.

Anonymous said...

Fake stone, fancy kitchens, suckers love. Gotta love the 2nd rate windows, poor framing and roofing and all Mexican subs, now your paying the price for being uneducated. Kathy Clark knew exactly what people didn't see, as well as what they did. EVERY development they touched is seeing these horror stories.

Anonymous said...

Pablo says, say cheeezzzzzz. Me casa su casa. I only support builders that use people who have a stake in our community. Enough said

Anonymous said...

145am...home is vacant, movers came in and they left end of Oct quickly.

Anonymous said...

How to find competent, professional local builder???? Talk to friends and neighbors. Check out previously built homes of prospective builders....btw, a worcester county building inspector is a bankrupt builder...Oh and the asses that think only/all illegals are responsible for shoddy construction...look up definition of reality.

Anonymous said...

12 years later! Don't expect any builder to come to your rescue after 12 years!

Anonymous said...

In reference to inspections, I think the extent of county inspections is framing, insulation and drywall. ( 3rd party electrical and plumbing and maybe roofing). None of those pertain to the water tightness of the house or the requisite caulking.

Anonymous said...

How about for a house that is just a year old that they wont take responsbility for crappy work?

Anonymous said...

Buyer Beware, Scum is Everywhere!

Anonymous said...

Should have done there HomeWork.

Anonymous said...

Make it a John Cannon slum property.