Consumer Protection Division Orders Swift Van Lines to Cease Operations and Pay Over $470,000 in Penalties and Costs Maryland Moving Company Overcharged Consumers, Held Goods Hostage to Extract Payment
BALTIMORE, MD – Maryland Attorney General Brian E. Frosh today announced that his Consumer Protection Division issued a Final Order finding that Swift Van Lines, LLC, formerly known as Revolution Moving and Storage, LLC, and its owner, Juan Carlos Martinez, repeatedly violated the Consumer Protection Act and the Maryland Household Goods Movers Act, and requiring them to return money to consumers and pay penalties and costs amounting to at least $471,445.45. The Division found that Swift Van Lines provided consumers with low estimates for moving services, but then demanded far more money while the consumers’ goods were held on moving trucks. When consumers objected to the outrageously high prices, the company refused to deliver consumers’ goods until paid in full.
“Swift Van Lines repeatedly violated the law,” said Attorney General Frosh. “It held consumers’ goods hostage, forcing people to go without vital medication, medical devices, beds and the household items of everyday life. This order requires Swift to pay back the customers they cheated.”
Read more in the full press release:http://www.marylandattorneygeneral.gov/press/2018/072418.pdf