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Thursday, December 29, 2011

Was I Wrong To Profit From Returning An Online Purchase To Walmart?

A frequent reader who we'll call M. wrote in to offer his post-holiday moral dilemma. Well, it's not so much a dilemma, since he he's already done it. He bought a Microsoft Kinect controller online, but wanted to return it after the holidays were over. Too lazy to package the controller and mail it back, he instead took it to his local Walmart and returned it for store credit. $50 more than he originally paid for the device.

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6 comments:

Anonymous said...

It is called stealing.

Anonymous said...

if you order on line at JCP; you can return to the local store...just sayin'.

Anonymous said...

No. If WalMart allows it then it's fine. If done too much maybe they'll be charging (and refunding) a fair, consistent price to everyone. If they want to continue to charge less online and offer refunds in stores at a higher price, and still remain highly profitable and grow like crabgrass in July, that's their choice - period. Those who think otherwise are the same folks who are flabbergasted at those who take advantage of government giveaways. The laws of unintended consequences will always prevail.

Anonymous said...

at least mention it to the customer service desk. if they tell you to keep it, so be it. if they shorted you $50, would you say something about it?

Anonymous said...

Y'all need to read the whole article. The item he returned was NOT purchased from Walmart online. It was purchased at another retailer.

Anonymous said...

Y'all need to read the whole article. The item he returned was NOT purchased from Walmart online. It was purchased at another retailer.

December 29, 2011 2:51 PM

Then that's on wallyworld.