Joe,
I need some info and you seem to be the only real source around here...during the recent cable outage caused by an accident involving a truck, I experienced an additional problem...my HVAC system has a wireless outdoor thermostat that connects to the indoor one...the day of the outage, my A/C also went out...and never came back on...had to call Mid-Atlantic to come and get it up and running again...the report says the wireless was locked out..
1 1/2 hours of labor to get it reset again...cost to me is $127.50...who should get this bill?
I heard through your blog comments the name National Vault Co was the truck responsible...is this fact? Do you have any advice on how to proceed to get reimbursed for this expense? Appreciate your blog and any info that you can share.
Thank you.
DelMarVa's Premier Source for News, Opinion, Analysis, and Human Interest Contact Publisher Joe Albero at alberobutzo@wmconnect.com or 410-430-5349
15 comments:
If it was the one on Old OC that guy DESTROYED that pole and multiple cable and phone boxes around it.
No this was the accident in front of Sheriff Dept. on Naylor Mill Road. It was National Vault Co.
I have a feeling that there will be a bunch of claims against them coming up.
Lazy people amaze me.
Get off you arse, go to the state police and ask for a police report and get the name. Then send the bill to the owner who will send it to his insurance company
Another perspective, one has nothing to do with the other.
Your wireless router was working whether it had internet or not.
I could connect to my wireless router but did not have access to internet.
I could also connect to my network but did not have access to internet.
I could retrieve files and continue to work on my network, I just did not have internet.
Based on those facts and your limited comment, you've got no case unless you and your dummy HVAC person can explain how lack of internet has anything to do with a router from one part of the house to another on a closed network system.
Not a very glowing review of your HVAC company that it took them 1 1/2 hours to diagnose a 5 minute issue.
sounds like the manufacturer of your wireless equipment is responsible
I don't think anyone will pay that bill, I'm pretty sure it's yours. The problem with your home network is completely separate issue. Internet going out should not cause a network problem like that, so even if it were working in the past, it would not have been configured correctly.
10:44. Chill out.
Just pay the bill!!
Welcome to the age of "smart" devices that never work. Stick with the old stuff.
10:44 but he is an engineer...😂
You are lucky it only cost that much to fix the problem. Interestingly, it was never mentioned on TV or otherwise that the COMCAST supported phones were also not working which included Several doctors office, credit card machines were also out of service for the entire day. It shows how vulnerable we are. There is NO backup for situations like this.
If the electric goes out you don't file a claim if food in the fridge was spoiled.
YES, 4:18 WE are a vulnerable nation for certain!
HVAC service call for 1 1/2 hours at $127.50. You got a bargain!
October 8, 2019 at 10:44 AM:
My goodness. Aren't you a know-it-all? Not impressed. You know nothing about the problem, or what it took to fix, but you have all the answers. Like I said, not impressed.
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