“Mediocre to poor food and some of the worst service I’ve seen anywhere.”
“Over-priced. Bland food. Slow service.”
“I’ve been twice. The first time the service was abysmal. Second time service was terrific.”
DelMarVa's Premier Source for News, Opinion, Analysis, and Human Interest Contact Publisher Joe Albero at alberobutzo@wmconnect.com or 410-430-5349
Sunday, December 16, 2012
Restaurant Owner Posts Completely Reasonable Response To Negative Online Feedback
No, that isn’t a sarcastic headline. After being lambasted by readers’ comments on his recently opened eatery, a Washington, D.C., restaurateur did what some of his foodie kin could not — issued a restrained, thoughtful and apologetic response.Earlier this week, the D.C. blogPoPville.com simply asked readerswhat they thought of a restaurant that opened in the city’s Columbia Heights neighborhood in October. Some of the feedback was less than kind, much of it focusing on poor service:
“Mediocre to poor food and some of the worst service I’ve seen anywhere.”
“Over-priced. Bland food. Slow service.”
“I’ve been twice. The first time the service was abysmal. Second time service was terrific.”
“Mediocre to poor food and some of the worst service I’ve seen anywhere.”
“Over-priced. Bland food. Slow service.”
“I’ve been twice. The first time the service was abysmal. Second time service was terrific.”
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