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Monday, March 05, 2012

A Letter To The Editor: BP Credit Card Rip Off

Has anyone complained about the BP Business Credit Card Plan? We were sold a bill of goods, offerings of $0.041/2 -$0.06 1/5 cents per gallon discount on our BP Account PLUS and additional $0.01 ½ cent per gallon from all other gas stations AND the same as cash when using the BP card at all BP Stations. We moved all of our corporate 12 vehicles on to the new plan. From day one it was a disaster! We paid credit card prices at the pump, (not the cash price) we did not get the $0.4 ½ - $0. 06 ½ per gallon discount on our bills, nor did we get the other discount we were offered from any other gas stations. The expected savings cost us big time on our account.

We notified BP all the time and got a complete run around. The customer service department was indifferent and could care less. We were told to go to the originating gas station and complain to the manager. The manager says to call BP. We complained to BP on a daily basis. We got no where. Then, they can’t handle our e-mail address and CHARGE another $9.00 a month to mail the invoice. BP says you can save by using their corporate account, but don’t believe a word they say.

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