I went into Super Pets on Dec 17 and in the store I was just looking. I saw this little tiny puppy in a cage. I asked if I could hold it. One employee said no we are feeding them the other employee said no let her hold it. Needless to say I walked out with an $1800 Chihuahua. He was the best puppy that evening. They asked to get him vet checked with their vet within so many days. On which I did (Johnson McKee ) he was making a funny noise like a sneeze. The vet said oh he is fine that's just normal for small dogs. A couple days later he still wasn't the puppy he should have been so I called said vet again and they were closed and said on the voice male to take to Pets ER. Well they had to keep my puppy my little baby and said he has pneumonia and he was going to have to stay for a while. He was so sick and weighing just barely 2 lbs they would do their best. I am grateful I was in the situation to pay them. The following day I was so upset I went back to Super Pets on tears and they said yes we are aware of it all the puppies got sick in their store and they had them in quarantine in which they didn't people were still holding them as I told them. The owner came out and checked Johnson McKee voice mail and said yes you did what you should have done but said not to let Pets ER er do any more x-rays. I told him no they were going to try to get my puppy well. He offered for me to bring my puppy back and he would refund my cost for the puppy and I asked him what would you do with him and he'll no I am not bringing him back I need him as much as he needs me.
When he was released from Pets ER I did what they told me and followed up with the vet again (Johnson McKee ) when I got there he listened to him and said yep he will be fine keep him on meds. I asked about x-rays like shouldn't u do them to be sure he is getting better ? Nope not needed. I went to the counter and paid and sat in my car and read the bill. Teeth looks fine (what wait he never looked at his teeth )
Crying I called around several vets and found one that said bring him right over. After going one step in the door they met me and was truly concerned. Immediately took and x-ray and started treating him. Once a week until the pneumonia was gone x-rays were done.
I gathered all my bills and took them in there and the owner said I am willing to give you a check for the first visit to Pets ER but nothing else because he said to bring my sick dying puppy back to him. (Lord only knows what he would have done with him)
He then said you can take me to court and like I tell everyone else it will cost you more for legal fees then what you will get from me.
Today my puppy has over 5k in medical bills and it was the best thing I have ever done.