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Sunday, September 03, 2017

Home Depot Officially Responds To Yesterday's Article


Hi – This is Matt from The Home Depot’s Store Support Center. We never raise prices during a disaster and immediately freeze prices when a state of emergency is declared, but this was a pricing mistake. The store quickly fixed the problem by discounting all water intended to be sold by the bottle, as these were. on

The Home Depot Public Relations

26 comments:

Anonymous said...

"...we never..." Well someone instructed an employee to do so. Never say never PR folks, only makes you look foolish when you have to explain instances like this!

Anonymous said...

Those are 20oz bottles that you buy out of a cooler as singles...not the 1/2L (16.9oz) sold as 12pks and 24pks. That $42 price divided by 24 reflects that.

Anonymous said...

Mistake ? Now that you got caught maybe.
What the hell is Home Depot selling water for anyway , don't look or sound like a mistake. My store close to my home doesn't sell water.

Anonymous said...

hey 1:34 , what , do you work at the Home Depot. Reflect this , it's not clear paint !

Anonymous said...

Ever heard of contractors? They are people working out in the sun fixing homes and businesses. They need water and its convenient for them to pick it up at home depot while shopping for other things. I've worked and lived in multiple states and every Home Depot/Lowes I've been in sells cases of water and Gatorade. You must not be paying attention.

Anonymous said...

Gas stations around here jack up the gas when we're going to be hit with a hurricane. Heck they jack it up when its summertime and they know people travel. Really what is the difference?

Anonymous said...

Actually I was in H D and Lowe's both, yesterday and both had cases of water for sale.

Anonymous said...

Is it just me or does the link not work for anyone else? It takes me to HD site but I see no story on water prices

Anonymous said...

1019 the link takes me to Home Depot's site.

Anonymous said...

I know it's common to bash big business for any excuse possible.

But, I was grateful for Home Depot's response to Hurricane Matthew last fall. We got hit pretty hard in St. Augustine. Thanks HD for being there and providing great service in a difficult time.

Anonymous said...

Amen 1032. HD helped out people here in Salisbury after the tornado came through earlier this month. They helped a lot!

Anonymous said...

Not in reference to the water, but..................

Some call it Price gouging. But here is a lesson in economics 101. if you have a disaster, materials are needed. But if you leave it at the same price as it was before the disaster, every body no matter how little they were damaged will buy up the materials.

In a disaster the commodities become very wanted. Prices are raised so those who seriously need the building material will have it available. Those who are seriously damaged are willing to pay more for the product. It is better to have the product available for their repair needs than to have it scavenged up by those who don't necessarily have an extreme emergency.

Economics 101
Look up Walter E. Williams he is a great professor on economics.

Anonymous said...

We give our landscapers free water when it is extremely hot. Why not free water for hurricane victims.

Anonymous said...

Why aren't you driving to Texas to give free water? How many cases have you sent?

Anonymous said...

Just saw a blip interviewing the Texas Attorney General who has said price gouging will be prosecuted. Should be interesting to watch and see if he really follows through. The Maryland Attorney General never does when the office is well aware of how much price gouging goes on here on the Eastern Shore in both emergencies and tourist season. Price gouging is also one of the reasons why government intervenes in business which causes issues in Capitalism. Some business owners can't seem to help themselves and greed prevails so it forces government to mandate and technically try to fix pricing to safeguard consumers from these greedy bastards. A few bad apples ruin it for everyone else.

Anonymous said...

Why can't people fill up jugs of water pre hurricane and drink that water?

Anonymous said...

$42.72 % 24 = $1.78 per bottle. Seems about normal from seeing it in just about any other store.

I fill up a gallon jug or two for my daily drinking water. It comes right out of the faucet at home for about a penny a gallon.

Anonymous said...

The gouging is worse that this water. In Houston they're charging $8.76 per gallon for regular unleaded gas (fake corn gas) and that's highway robbery.

Anonymous said...

You are the ones not paying attention

Alex mcgill said...

Yes we sell 20oz by the case in multiple brands of water. Check with a distributor before saying it's not sold like that. Another know it all wrong

Alex mcgill said...

Not buying it in bulk

Unknown said...

That gas station isn't open yet.

Anonymous said...

That was no mistake. They were trying to sell 24 bottles at the 24 X single bottle price.

Anonymous said...

Gas Stations are the WORST GOUGERS and are allowed to
simply Get Away With it !!!!!!!!!!! No Fines No Nothing

Anonymous said...

Gas in Salisbury MD has NO need to be Raising Prices at ALL
and are Raping the public here......All a Scam !!!!!
All should be FINED a Million Dollars each !!!!

Anonymous said...

Fine Salisbury MD Gas Stations !!!