A few months ago, a Virginia woman began taking her dog to obedience class, and when the training wasn’t what she expected, she requested a pro-rated refund and wrote a negative review of the school on Yelp. Now she’s facing a $65,000 defamation lawsuit.
The Washington Post reports on this lawsuit, the latest in a string of legal actions filed by businesses against customers who vent on Yelp and other online review platforms.
In this case, the customer says she was expecting that the $175 training program would help her socialize her puppy so that it possibly be used as a therapy dog. However, she claims that the conditions of the school were not conducive to this goal so she requested a partial refund.
“In a nutshell, the services delivered were not as advertised and the owner refused a refund,” she wrote in her Yelp review, which has since been removed from the site.
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1 comment:
Perhaps her dog was just stupid.
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