Just because you've fired off dozens of emails every day for more than a decade, it doesn't mean you've been doing it right. You may reinforcing bad habits with each misfired message, unaware that you're rankling friends, business contacts and customer service reps.
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DelMarVa's Premier Source for News, Opinion, Analysis, and Human Interest Contact Publisher Joe Albero at alberobutzo@wmconnect.com or 410-430-5349
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