With the coronavirus pandemic effectively halting in the hospitality industry, hotels around the world would like nothing more than to return to normalcy once the threat of COVID-19 had subsided. However, the pandemic may kickstart changes in the industry that can alter nearly every aspect of a guest’s stay.
One of the first hotels to implement these new changes in The Four Seasons Hotel in New York City.
According to NBC News, these changes began last month when the property’s owner H. Ty Warner used the hotel to house medical professionals who did not want to risk spreading the coronavirus at home. With this move came a whole new operating procedure within the hotel.
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