Whistleblower Says CFPB Falsified Documents to Fine Payday Lender

A former employee of the Consumer Financial Protection Bureau is calling for an investigation after accusing managers of falsifying documents to impose fines on a payday lender.

Cassandra Jackson, a former CFPB examiner in the southeast division, sent a letter last week to Attorney General Jeff Sessions also accusing managers of "widespread racism and gender discrimination."

Jackson said her superiors at the CFPB asked her to falsify documents during her investigation into a Texas-based payday lending company, Ace Cash Express.

"During the course of this examination, I was asked to change, remove, and otherwise falsify documents connected with this examination," Jackson said.

Jackson said she was asked to remove document evidence proving Ace Cash Express was complying with CFPB rules and to write a report including findings she knew to be "false and fabricated."

"I was specifically told to cite Ace Cash Express for a violation for which I had verified the company was in compliance and to state that Ace Cash Express did not provide, and that the CFPB did not receive, documents that would have satisfied the CFPB's guidelines, despite having received that information from Ace Cash Express," Jackson said.

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