In its impactful annual survey, Consumer Reports measured public perception in seven car categories and Toyota, Ford came out on top despite recalls.
People love Toyota but think Land Rover stinks, according to Consumer Reports' 2014 Car-Brand Perception Survey. The magazine quantified Toyota's brand image to an indexed score of 145, which put it ahead of second-place Ford (120 points), third-place Honda (109) and Chevrolet (105). On the flip side, Land Rover's 4-point index score placed it last; sister brand Jaguar scored just 9 points.
Consumer Reports said brand perception reflects how consumers view auto brands across seven categories: quality, safety, performance, value, fuel economy, design/style and technology/innovation. Myriad factors, from marketing and recalls to actual hands-on experience and awards, influence the scores. And it's those categories — in that order of importance — that consumers find most important in cars, the magazine said.
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