The incident happened on Wednesday night, when Alexandria Montgomery was trying to place an order — in English — at a Taco Bell drive thru window at 785 East Ninth St. The employee refused to take her order because she wasn’t speaking Spanish.
In the video, which was posted Thursday night, Montgomery asked the annoyed woman, “Do you have a manager here?”
“She is in her house sleeping,” the employee replied in Spanish in a dismissive tone. There was no one else to take the order, the employee claimed.
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Is the drive-thru menu board only in Spanish? If not, the company expects that employees know what's what, regardless of their primary language.
ReplyDeleteShe understood because she was responding.
ReplyDeleteYeah because there is nothing more authentic to Mexican cuisine than the dorito gordita crunch.
ReplyDeleteOmg I’m dying over this lol
DeleteGreat they had better Learn ENGLISH & Realize they are in a
ReplyDeleteENGLISH country ....Like it or Not or Leave !!!!!
Drop the Chulupa !
ReplyDelete