IMPORTANT INFORMATION FOR BERLIN UTILITY CUSTOMERS

Water/Sewer Customers:
Certain Residential users may be exempt from paying the Bay Restoration Fund fee (often referred to as the “flush tax”). Included in the mailing of your latest utility bill was a form to request exemption due to financial hardship. If you think you may qualify, please be sure to complete and return the form, which is also available on our website at berlinmd.gov/town-department-services/town-forms-permit-applications/. For more information, please call 410-641-2770.

All Utility Customers:
Berlin will soon be implementing a change in the way customers are notified of pending utility termination for non-payment. For many years customers who were delinquent in paying their Electric and/or Water/Sewer bills received final notice via a yellow door-hanger, informing them of the amount owed and the date that service would be terminated for non-payment. We’ve received some complaints that the door hangers were damaged by the rain or blown off by the wind. We’re changing the process to ensure those customers with overdue bills receive their final notice. Starting January 1st, customers facing termination will begin receiving these notices by mail in a yellow envelope; door-hangers will no longer be delivered.