How does Oprah Winfrey captivate millions? What’s the secret behind Bill Clinton’s infectious charisma or Richard Branson’s powerful charm?
According to one new book, “Compelling People: The Hidden Qualities That Make Us Influential” by John Neffinger and Matthew Kohut, the art and science of influencing people comes down to a surprisingly simple combination: seeming at once strong and warm.
“When you meet someone, they’re sizing you up on two fundamental qualities: strength and warmth,” says Kohut, a founding partner of Washington, D.C.-based KNP Communications, which specializes in preparing public figures for speaking events. “Strength measures how much people can affect the world, and warmth shows how much people are concerned about our interests.”
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