Home Depot Employee’s Insider Tips On Price-Matching And Discounts

After seeing this 2010 post about a Home Depot customer who had to resort to the “I’m going to Lowe’s” threat in order to get the store to price-match its own website, Consumerist reader and Depot employee Dave wrote in to share his experiences with the company’s price-matching and discounting policies.
Dave says that Home Depot does now price-match its own website, and that price-matching HomeDepot.com is part of the training for new employees.

“I have does this countless times myself for customers,” he tells Consumerist.

When it comes to matching a competitor’s website, Dave says the key is that it must for the exact same item sold by Home Depot. “Similar items will not be price matched,” he explains, “only exact same models.”

He says that Home Depot will actually beat local competitors’ prices by up to 10%.

More