There’s no more challenging job than being the person who has to fire people. Everyone else gets to talk about what a tight-knit, stick-together group the company is (just like a “family” of friends), but you’re the one who has to deliver the bad news over and over again. It’s not easy or always popular to be the boss, but then good leadership isn’t a popularity contest. If you were unpopular in high school, you’re already one step ahead of the game.
But the fact is, your company is only as good as its weakest employee. Here are the folks you need to fire — sooner rather than later.
No effort, no heart. Sometimes it’s a breeze. We try to immediately fire any employee who doesn’t try or doesn’t care. These are the cardinal sins in a start-up, so there isn’t much angst in letting these folks go. Then the job gets harder.
All effort, no results. The next tier of troublesome employees are those who try hard but just cannot do the job. They are totally sincere, but incapable (or no longer capable) of doing the job that needs to get done. There are good people who are perfectly able to do a job poorly for a very long time before anyone has the time, interest, or guts to ask the hard questions about results rather than effort. These people need to go too, but you need to be fair and firm with them. Do them a real favor and tell them the truth.
Poor fit. Then there are the employees who are basically hard-working and dedicated, but who (for better or worse) can’t fit into the corporate culture. Every business that I’ve been involved with has ultimately been about hard work mixed with a healthy dose of paranoia. We had lots of ways to reflect this ethic and plenty of signs all over the place. “Hard work conquers everything.” “Effort can trump ability.” “Just because you're paranoid doesn't mean that someone's not out to get you.” And so on. And almost everyone we hired got the message and drank the Kool-Aid. Even the people who just wanted a “job” pretty much worked their butts off.
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Jim Ireton should fire Rick Hoppes right away!
ReplyDeleteI know one of these people. Meticulous, organized... but sooo negative, whiny and incapable of motivating staff that many really good employees have moved on to other opportunities. Advice for employees (especially managers)... don't belittle every employee at the company and every customer you come in contact with, even if you don't do it to their faces. It really takes its toll on the company morale and everyone's opinion of you.
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